Support
Email support@koalabowl.com and a real person will reply, usually within one business day.
Common questions
How do I cancel my subscription?
Subscriptions are billed by Apple, so they're cancelled through Apple: open Settings → [your name] → Subscriptions on your iPhone, select KoalaBowl, and tap Cancel Subscription. Cancelling stops future renewals; access continues until the end of the paid period. We can't cancel or refund an App Store subscription on your behalf — refund requests go to reportaproblem.apple.com.
How do I turn off Apple Health access?
Go to Settings → Privacy & Security → Health → KoalaBowl and switch off any or all categories. KoalaBowl only ever reads from Health and never writes to it. See our privacy policy for detail.
How do I report a recipe or block someone?
Open the recipe, tap the … menu, and choose Report recipe or Block. Reports are reviewed by us. Blocking hides that person's recipes from you and can be undone in your profile settings.
How do I delete my account and data?
Email support@koalabowl.com from the address on your account and we'll delete it, along with your personal data. See Your rights for what's retained and why.
An ingredient or analysis looks wrong
Tell us which product and what's wrong — corrections help everyone using the app. Ingredient data comes from labels, manufacturer sources, and research, and it can be out of date or incomplete.
Severe allergies
Please don't rely on KoalaBowl alone. Formulations change, labels vary by region, and cross-contamination isn't always disclosed. Always confirm directly with the manufacturer or restaurant.
Contact
Simply Flow AI LLC
Corona, California, United States
support@koalabowl.com